Returns & Exchanges
At Mixed Emotion, we want you to feel confident in every piece you wear, which is why we offer a 30-day return window for all unworn items with original tags. If your purchase doesn't perfectly match your mood, we are here to help facilitate a seamless exchange or refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and attach the pre-paid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location; we will notify you as soon as your return is received at our warehouse.
Receive Your Refund
Once inspected, your refund will be processed to your original payment method within 5-7 business days, or your exchange will be shipped out.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing